Our Privacy Policy

1. Information We Collect

We may collect the following categories of personal information:

a) Information You Provide Directly

• Name
• Email address
• Billing and payment information (processed by third-party payment providers)
• Account login details
• Profile information
• Communications with us (email, messages, support requests)
• Information shared during coaching calls, live sessions, or community discussions

b) Information Collected Automatically

• IP address
• Device and browser information
• Log data and usage activity
• Cookies and similar tracking technologies
• Session recordings or replays (where applicable)

c) Information from Third Parties

• Payment processors
• Analytics providers
• Community or platform tools we use to deliver the Services

2. How We Use Your Information

We use personal information to:

• Provide, operate, and maintain the Services
• Manage accounts and access
• Process payments and transactions
• Communicate with you regarding the Services
• Deliver educational content, coaching, and community features
• Improve and optimise the Services
• Monitor usage and enforce our Terms of Service
• Comply with legal and regulatory obligations
• Use anonymised or aggregated data for internal analysis and improvement

3. Recording & Communications

You acknowledge that:

• Live sessions, calls, or community interactions may be recorded
• Communications within the Services may be stored and reviewed
• Recordings may be used for:
  • Educational and training purposes
  • Internal quality assurance
  • Promotional or marketing purposes (where legally permitted)

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Enable platform functionality
• Analyse usage and performance
• Improve user experience

You can manage cookie preferences through your browser settings. Disabling cookies may limit functionality of the Services.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

• Service providers and contractors who assist in operating the Services
• Payment processors and analytics providers
• Legal or regulatory authorities if required by law
• Third parties in connection with a business transfer, merger, or sale

All third parties are required to handle information in accordance with applicable data protection laws.

6. Data Storage & Security

We take reasonable administrative, technical, and organisational measures to protect personal information against loss, misuse, unauthorised access, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide the Services
• Fulfil legal, accounting, or reporting obligations
• Enforce agreements and resolve disputes

Information may be retained in anonymised or aggregated form indefinitely.

8. International Data Transfers

Your information may be stored or processed in countries other than your own, including where our service providers are located.

By using the Services, you consent to the transfer of your information to such jurisdictions, which may have different data protection laws.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent where applicable

To exercise your rights, contact us using the details below. We may need to verify your identity before responding.

10. Third-Party Links & Platforms

The Services may contain links to third-party websites or platforms.

We are not responsible for the privacy practices or content of third-party services. You should review their privacy policies separately.

11. Children's Privacy

The Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised "Last Updated" date.

Continued use of the Services after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

AAA Accelerator Limited
support@aaaaccelerator.com